This Privacy Policy describes how MindTrace Technologies, Inc. ("MindTrace," "we," "us," or "our")
processes personal information that we collect through our website located at
https://www.mindtrace.com, our social media pages, and other digital properties or services that link to
this Privacy Policy (collectively, the "Service").
MindTrace is a medical technology company that provides software tools used by hospitals and academic medical centers. This Privacy Policy applies only to information we collect through our public-facing website and related digital properties. It does not apply to any information that we
process on behalf of hospitals, medical centers, or other institutional clients in connection with the delivery of our products or services. Our use of such information is governed by our agreements with those institutions and applicable laws and regulations. If you have questions about information
processed in connection with our institutional products or services, please contact the relevant institution directly.
Our website is intended for individuals seeking information about MindTrace and its products and services, including healthcare professionals, researchers, hospital administrators, and other interested parties. We do not offer products or services through this website for use by individuals for personal,
familial, or household purposes. Accordingly, we treat personal information collected through the Service as pertaining to individuals in their professional capacities.
We use Google Analytics to help us understand how visitors use the Service. Google Analytics collects information such as how often you visit the Service, what pages you view, and what other sites you visited prior to coming to the Service. You can learn more about Google Analytics and how to opt out at https://tools.google.com/dlpage/gaoptout.
Service delivery and operations. To operate and improve the Service and our business, and to respond to your requests, questions, and feedback.
Analytics and improvement. To analyze usage of the Service, understand how visitors navigate theService, and develop improvements to the Service and our business.
Communications. To respond to inquiries you submit through the Service and to communicate with you about matters related to your inquiry.
Compliance and protection. To comply with applicable laws, legal process, and lawful requests; to protect our, your, or others' rights, privacy, safety, or property; to enforce our terms and conditions; and to prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, or illegal activity.
Aggregated and de-identified data. We may create aggregated, de-identified, or anonymized data from personal information by removing information that makes the data identifiable to you. We may use and share this data for any lawful business purpose.
Service providers. Companies and individuals that provide services on our behalf or help us operate the Service or our business, such as hosting, information technology, and analytics providers.
Professional advisors. Lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transferees. We may disclose personal information in connection with actual or prospective business transactions, such as investments, financings, mergers, acquisitions, or sales of assets. We may also disclose personal information to an acquirer, successor, or assignee as part of any such transaction, or in the event of insolvency, bankruptcy, or receivership.
Cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, some features of the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
Google Analytics. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
Do Not Track. Some browsers may send "Do Not Track" signals to online services. We currently do not respond to "Do Not Track" signals. To learn more, visit www.allaboutdnt.com.
Declining to provide information. We need to collect certain personal information to provide some features of the Service. If you do not provide that information, we may not be able to provide those features.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements. When we no longer require your personal information, we will delete it or anonymize it.
The Service may contain links to websites and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third-party websites or online services and are not responsible for their actions. We encourage you to read the privacy policies of the other websites and online services you use.
We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
MindTrace is headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
The Service is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe we have collected personal information from a child, please contact us. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
To exercise any of these rights, please contact us at info@mindtrace.com. We may need to verify your identity before processing your request. We will not discriminate against you for exercising any of these rights.
California residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). The rights listed above include those provided under California law. In the preceding twelve months, we have collected the following categories of personal information as described in this Privacy Policy: identifiers (such as name, email address, phone number, and IP address), professional or employment-related information (such as institutional affiliation and professional role), and internet or other electronic network activity information (such as browsing activity on the Service). We collect this information for the business purposes described in the "How We Use Your Personal Information" section above. You may designate an authorized agent to make a request on your behalf by contacting us at the email address below.
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date at the top of this Privacy Policy and posting the revised version on the Service. Your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledgment of the changes.
If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:
MindTrace Technologies, Inc.
3518 Fifth Avenue, First Floor
Pittsburgh, Pennsylvania 15213
Email: info@mindtrace.com
